Customer feedback survey from: Sophie (77042) |
1. Was the reservation process easy to complete? |
"Yes, it was very easy." |
2. How was our Customer Service? |
"Friendly and professional. Always communicated with us. Fast response time as well" |
3. Were our specials and prices competitive?
|
"Yes, competitive and in most cases cheaper by 10-25%" |
4. Was Delivery/Setup/Pickup on time? |
"Delivery/Setup/Pickup was on time. The crew was very friendly, professional, and fast." |
| 5. Were the delivery staff professional, helpful and polite? |
"Yes, very much so." |
| 6. Was the equipment and concessions clean and in good condition? |
"Yes" |
7. Any other Comments, Suggestions or anything we could have done better? |
"Thank you King Kong for the excellent service and delivery. You guys made our party a big hit. We will definitely use you guys again! (I actually found you guys on Yelp, you got a good review from a previous customer and I am definitely going to add to it!!)" |
Here at KingKongPartyRentals.com, we are so confident of our great customer service that we will kindly refer you to any of our existing customers so that you may obtain direct feedback from someone who has first hand experience of with our staff and products/services. Out of courtesy and respect of privacy, we will only be able to do this with the consent and permission of the corresponding party, which we will seek before any referrel is made. |
