Customer feedback survey from: Jenni (77429) |
1. Was the reservation process easy to complete? |
"VERY easy. I order moonwalks a lot for work and this was by far the easiest" |
2. How was our Customer Service? |
"VERY good. I had some questions about pricing and the response time was great" |
3. Were our specials and prices competitive?
|
"VERY. As I mentioned before, I order a lot of moonwalks. I love that I can get a big one with dual slides for only $125! That is great" |
4. Was Delivery/Setup/Pickup on time? |
"Yes, actually earlier than planned and later than planned. I was kept in the loop and it all actually worked out better. It gave me more time to set up and break down after the party" |
| 5. Were the delivery staff professional, helpful and polite? |
"VERY professional and polite staff. They answered all of our questions and even helped with suggesting the exact location of the moonwalk to get the best use of it." |
| 6. Was the equipment and concessions clean and in good condition? |
"Perfect condition. I liked how the sno cone machine was nice and clean and we could just plug it in and use it" |
7. Any other Comments, Suggestions or anything we could have done better? |
"Do you have a facebook page? I would love to hear about monthly specials, etc."
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Here at KingKongPartyRentals.com, we are so confident of our great customer service that we will kindly refer you to any of our existing customers so that you may obtain direct feedback from someone who has first hand experience of with our staff and products/services. Out of courtesy and respect of privacy, we will only be able to do this with the consent and permission of the corresponding party, which we will seek before any referrel is made. |
